Welcome to our website!

Riptide began building luxury custom homes in South Brunswick County and Horry County, South Carolina in 2006. Starting out as a pure custom home builder, we focused on giving the customer everything that they wanted in a new home. Fast forward 9 years and Riptide brings that same custom build experience--first-class materials and design, outstanding finish detail, standard luxury features, and a commitment to deliver custom home quality at a production home price.

Since our company's inception, we have built our reputation by offering true value to our clients. Riptide Builders team of hands-on professionals pride themselves in their work and build each home as if they were building it for themselves. We are well-positioned to continue delivering outstanding quality and value for years to come.

Riptide Builders has developed a unique niche of building fully customized homes with custom finish and construction at a price that you’d expect to pay for a basic new home which lacks luxury and upgraded features. We think, design and build every home like its a custom and the end result shows.

One of Riptide Builders core values is anticipating the leading trends in real estate and being the first to offer these to homeowners throughout the Coastal Carolinas. Riptide Builders was founded under the governing philosophy "to develop and to build innovative homes in prime locations which meet and exceed the needs of today's buyers". And we continue to give buyers not only the best value for their money but beautifully built homes featuring unique floor plan layouts, expert craftsmanship and state of the art features. 

Riptide Builders' talented and dedicated professionals have set a standard for quality and customer satisfaction that is unparalleled in the home building industry. By using only quality materials and the latest construction techniques, Riptide Builders' superior approach to construction has earned industry-wide respect, as well as an extraordinarily high referral rate from our satisfied customers.

We thank you for your interest and we hope you choose to be a part of the Riptide Builders Family.

Sincerely,

Robert Hill & Donald Bean

Owners of Riptide Builders


Our Team

Our Hampstead Design Center

Our Hampstead Design Center

 
Jason Gannon Director of Building Operations

Jason Gannon

Director of Building Operations

Greg Downing Project Manager/Estimator

Greg Downing

Project Manager/Estimator

 
Barbara Wood Co-Director of Sales & Operations - Pender & Onslow

Barbara Wood

Co-Director of Sales & Operations - Pender & Onslow

Jessica Foster Co-Director of Sales & Operations - Pender & Onslow

Jessica Foster

Co-Director of Sales & Operations - Pender & Onslow

Kristie Withee Director of Sales & Operations - Brunswick

Kristie Withee

Director of Sales & Operations - Brunswick

Julie Batchelor Closings & Communications Manager

Julie Batchelor

Closings & Communications Manager

Jason Smith Build Superintendent - Pender/Onslow

Jason Smith

Build Superintendent - Pender/Onslow

Chris Smiles Build Superintendent - Brunswick

Chris Smiles

Build Superintendent - Brunswick

David Pattishall Warranty Manager

David Pattishall

Warranty Manager

What can I expect now that I have signed a contract?

Now that you have selected your floorplan, lot, and signed the Offer to Purchase your New Homes Specialist will provide you with electronic and hard copies of all your documents. It is your (or your Realtor's) responsibility to get the contract to your mortgage lender.

Generally, most lenders will set up a meeting with you within 24 to 48 hours to meet your loan officer, sign disclosures and issue a commitment letter. Please make sure Riptide receives a copy of your commitment letter as soon as possible as well as all the contact info for your loan officer.

Please see Our Process page for a general sequence of events for all Riptide builds.

After we have moved in who do we contact with any questions about our home?

You should contact Riptide Builders Customer Care Department. There is a contact form on our website (www.riptidebuilders.com). If you're requesting Warranty Service please login in to your client web portal to submit your claim. Please see the Warranty page for step by step instructions.

How does the warranty process work?

Please reference our Warranty Page for details.

How do I set up my mailbox?

Many of our communities have private mailboxes. Most of these communities require new homeowners to contact the management company for that owner's association in order to get mailbox keys. The contact information for the owner's association will be in your Riptide Closing Book you received at the Final Walk.

Otherwise, visit the nearest Federal Post Office with your Closing Settlement Statement to be issued the keys to your community mailbox.

Do I get to meet my builder?

We will set up a mandatory Pre-Construction Meeting for you to discuss the construction process and selections of your home. At this time you will get to meet your Riptide Builder team in person!

Who do I contact if I have a question about my home while it is under construction?

You should post your question or concern in our client portal. A member of the team will respond to you within 24 hours. All clients receive logins for the client portal once the contract is signed.

Who do I contact after I close to remove a temporary meter from my yard?

You should post your question or concern in our client portal. A member of the team will respond to you within 24 hours.

Offer to Purchase

This is the contract to purchase the home. At time of contract we secure your home site and lock in the price of the home. We may schedule your Design Selections appointment at the time of contract or prior to contract depending upon your unique situation. Many clients are relocating to this area so we make every attempt to get as much accomplished while you are in town. This sometimes means you will need to choose your homes features before the contract is signed.

Earnest Money

Riptide Builders does not accept Earnest Money.

Builder Deposit

This is your initial investment in the home. Builder Deposits are required at the signing of the Offer to Purchase. The average Builder Deposit is 3% of the purchase price. This is credited towards the purchase price at closing.

Financing

In order to go under contract with us, you will need to be pre-approved with a mortgage lender. Riptide Builders is happy to introduce you to our Preferred Lenders, Kevin Miller of Fairway Independent Mortgage and Chris Nagle of Alpha Mortgage. Both of our Preferred Lenders offer closing cost assistance. Please click here for contact information on our Preferred Lenders.

At your mortgage appointment, you will discuss and decide which financing options are best for you with your loan officer. Once you decide on your financing options and receive loan approval, please prove Riptide a copy of your loan commitment letter along with the contact information for your loan officer.

If you have a home to sell it should already be under contract in order to proceed with us. 

Color Selections Meeting

Once you have signed the Offer to Purchase you will be contacted by our Client Relations Manager for a Color Selections Meeting.

In creating the best home buying experience possible, we have made the personalization process easy. With the ability to do selections in our convenient Hampstead Design Center, all your home options can be selected at once, i.e., paint colors, flooring, cabinetry and exterior options. You will surely find options that will complement your personal style and taste.

The Client Relations Manager will assist you with choosing all the personalization options for your home. The CRM also explains our build process and sets expectations for the next 130 days, who the key points of contact are, shows you how to access to your client web portal and reviews our site visitation policy.

Your selections are then submitted to the Architectural Review Committee (ARC) for your community, if applicable. This may add up to 3 weeks to your build schedule and is not a process Riptide controls.

Tree Walk

The first step in the build process begins with your Tree Walk. This meeting takes place at the build site with members of the Riptide Build team. Together you and the team will walk the lot noting where the house will sit and what trees must be removed to accommodate your construction. Riptide tries to keep as many trees as possible for all our builds. However, sometimes lot size or orientation may preclude saving every tree. And the homeowner's association for your community often has input on what can be cut.

Rough Walk

A rough walk or (pre-drywall walk) gives you an opportunity to see what is behind the walls before being covered with drywall. You and your Build Superintendent will walk the frame of your home and verify phone, cable jacks and placement of electrical outlets is as expected before we move on to the next stage. This will alleviate having to do any serious changes later which can be costly to you. The Rough Walk is a required meeting that occurs within a very limited time frame in which we stop construction. We ask for your cooperation and to please be prepared for this meeting. Our Client Relations Manager will call you to schedule this appointment with you. 

Financing Checkpoint

Once your home is dry-walled closing is a few weeks away. You should be in contact with your mortgage lender and provide them with any documentation they may need to finalize your loan. This is usually a good time to lock your loan. This is also when you should determine what insurance company will carry your homeowners insurance.  

Pre-Final Walk

Our Client Relations Manager will schedule this meeting with you. Since we have a lot to cover with you in a short time, we recommend that you make arrangements to come without your children for this important meeting. Your Build Superintendent will review the interior and exterior with you, going over the quality that was put into your Riptide Home. This is an appropriate time to note any cosmetic defects. Riptide photo documents anything needing attention. It is normal to find some areas that are in need of paint touch up or minor adjustment. Your Build Superintendent will be prepared to mark cosmetic issues with colored tape. It is customary to have your Final Walk and Homeowner Orientations 2 to 3 days after this meeting.

Final Walk (Homeowner Orientation)

The Homeowner Orientation or Final Walk is the last step and takes place 2 to 4 business days after your Pre-Final Walk. You will meet the Client Relations Manager back at your home and review the outstanding items from the Pre-Final to make sure everything is in order. You then accept the home by electronically signing our Home Condition document. Your closing with the attorney usually takes place later that day or the next day. Your home is expected to be at 100% and ready for move in at this point. You will receive your keys along with our Welcome Home Book containing a welcome letter from our owners, the construction plans, your lot's plot plan, the Certificate of Occupancy, the Improvement Permit (if applicable), various material care sheets,  a copy of our warranty with claim instructions, a tradesmen contact list, utility information and the owner''s association contact sheet.

Closing

The final step has arrived. This appointment will be arranged by our Riptide's Closing Coordinator. The closing of your home will be handled by our attorney, Colby & Mincey PLLC of Wilmington either at their offices on Military Cutoff Road or at our Hampstead Design Center.

At this stage, you will be taking title and ownership of the home. A closing agent or attorney will explain and guide you through the paperwork. Depending on the type of loan you have secured, funds may be required at this appointment. Do not bring personal checks as they will not be accepted. Please be prepared with a cashier's check or certified funds. You can have the funds wired directly to the attorney as well.

That's it! Your are now the proud owner of an Riptide Home. We hope it will bring you as much joy as it has to us in helping you achieve the dream of home ownership.

The following is a general timeline for our building process.

The intention of this page is to assist buyers with the sequence of events when building your Riptide Home. While no Riptide build is typical, many of the building stages are similar from one build to another, so we have a pretty good idea of how long it will take to construct your unique Riptide Home.

In no way does this represent definitive dates. Typically, our homes take 130-150 days from issuance of a Build Permit.

The Design/Planning phase typically takes 30 days prior to securing the build permit depending on jurisdiction, community Architechural Review requirements and schedule.

Design/Planning (Pre-Build Days 1-30)

  1. Initial Meeting/Consultation/Price Overview
  2. Preliminary Agreement/Good Faith Deposit Terms
  3. Neighborhood/Lot Selection
  4. Builder Review for Lot
  5. Place Lot under Contract (If Applicable)
  6. Pre-Design Meeting/Review of Concepts/Pricing
  7. Design House Plans & Plot Plans
  8. Formulate Specs/Selections for Final Plan
  9. Prelim Survey Work for Tree walk
  10. Super to Complete Initial Tree Walk
  11. Complete Selections at Design Center
  12. Complete Lot Orientation/Tree Walk
  13. Complete Overview Prior to Contract
  14. Execute Contract
  15. Submit to ARC/HOA Committees for Approval  

Permitting Process (Pre-Build Days 1-30)

  1. Install all Signage and Permit Boxes
  2. Determination of Septic/Sewer/Well/County Water
  3. Update All Septic/Well Permits (If Applicable)
  4. Pay All Sewer/Water Tap Fee’s (If Applicable)
  5. Submit For Building Permit

Build Days 1-45

  1. Clear Land
  2. Foundation Completion (Depending on foundation type, Monolithic Slab, Raised Slab, Crawl Space, Pilings) - Footings, Block Work, Fill Foundation, Plumbing and Electrical in Slab, Concrete Flat Work,
  3. Framing of House

Build Days 45-90

  1. Drying In of House – House Wrap/Roof Felt
  2. Window and Door installation
  3. Roofing Installation
  4. All Roughs Ins – HVAC, Plumbing, Electrical, Gas, Low Voltage (Security and Sound)
  5. Client Rough Walk
  6. Insulation Installation
  7. Drywall Installation and Completion
  8. Kitchen/Bath Cabinet Installation
  9. Trim and Doors Installation
  10. Siding Installation
  11. Stone or Brick Installation (Applicable Areas)
  12. Septic Installation/Sewer Installation

Build Days 90-130

  1. Granite Installation
  2. Painting of Interior of House
  3. Garage Door Installation
  4. Exterior Rails, Columns, Stick Work
  5. Tile all Baths Laundry and Applicable Areas
  6. Driveway Installation
  7. Trim Out’s – Completion of all HVAC, Plumbing, Electrical, Gas, Low voltage Systems
  8. Installation of Finish Flooring – Wood/Carpet
  9. Final Trim Labor Interior and Exterior
  10. Closet Shelving, Mirrors, Knobs
  11. Construction Clean
  12. Final Paint – Interior and Exterior
  13. Landscape Installation and Completion

Build Days 130-150 

  1. Detailed Builder Punch out
  2. Certificate of Occupancy
  3. Final Touch Ups and Clean
  4. First Client Walk
  5. Client Punch Out Touch Ups
  6. Final Interior and Exterior Clean
  7. Final Client Walk
  8. Closing

Riptide Builders builds on lots in communities all along the North and South Carolina coast.

  • Riptide Builders will build just about anywhere in Brunswick, Pender and Onslow counties.
  • The build out time is generally 130 days for a semi-custom home.
  • We are able to modify existing floor plans to meet your needs.
  • Fully custom homes require more time depending on the size of the home and types of finishes.

We are very familiar with many municipalities building requirements, the appropriate foundation for a particular community, how to deal with any soil issues, and the potential prep costs necessary for a lot you already own. If you already own your lot in order to work with us you must secure a construction to perm loan or subordinate the lot lien to us. We can explain in more detail how this all works. 

Here are a few questions to consider when building on a lot your already own:

  1. Does the subdivision have building and square footage requirements?
  2. Are utilities already available at the lot?
  3. Will you need a well and /or septic system? Does the land perc?
  4. Does the lot already have a improvement permit?
  5. Will the lot require a long driveway, excessive grading or leveling?
  6. Does the lot have any wetlands or is any part in a flood zone?

We will work through these questions with you and help find solutions. Call us today to learn more about building the home of your dreams on the lot of your choosing 910.579.7778.